Chief Minister Shivraj Singh Chouhan took stock of year-round activities of all the departments at a joint meeting with Ministers and senior officers on completion of one year of the third term of the present Government here on Monday.
He said that innovative and novel thinking and its execution is vital for development.
During about 5 hour long marathon meeting, Chouhan reviewed progress of announcements made at various Panchayats and those of 11 departments. He said that during his first visit to various areas, he used to receive heaps of complaints. After launch of CM Helpline, volume of such complaints has declined to a large extent. Chouhan informed that generally he talked to 4-6 callers of CM Helpline daily and enquires about status of disposal of their complaints.
The Chief Minister said that redressal of problems over telephone should be taken in right earnest from the point of view of good governance. He directed the Chief Secretary that if officers do not talk to applicants, it should be mentioned in their confidential reports. Justified problems must be solved at any cost. In case of irregularity, action should be taken against concerning employee. It has been noticed that maximum complaints pertaining to Panchayats & Rural Development, Urban Administration, Agriculture, School Education, Higher Education, Public Health Engineering, Revenue, Women and Child Development departments are received.
The Chief Minister directed Urban Administration & Development Department to chalk out a detailed action plan for sanitation in the state. For this, complete institutional system should be set up. Besides, work should be continued for changing people’s mindset and awareness towards sanitation. Every government department should pay special attention to sanitation in offices under it.
During review of Panchayats held by state government for direct dialogue with common people, it was informed that most of 1000 announcements made in 36 panchayats have been implemented. During review of action under Public Service Delivery Guarantee Act, Chief Minister Chouhan directed to prepare updated information of services notified under the Act and continue process to include more services under the Act. He directed to conduct survey and chalk out maps of the 500 villages whose maps have not been drawn so far. Chouhan directed that system of self-declaration replacing system of affidavits introduced to ensure good governance should be implemented in right earnest. He directed to know factual position about the news that a number of students were not allowed to appear in exam since their self-certifications pertaining to exam for Women and Child Development were not accepted. If it is established that eligible students were not allowed to appear at exam then opportunity should be given to them to do so. Chouhan said that departmental processes should be simplified. He informed that Good Governance Day will be observed onDecember 24.
Chouhan directed that comprehensive survey of state’s natural wealth should be undertaken. Core banking in cooperative banks should be made more effective. Coaching facility should be provided to talented SC and ST students for foreign study. Toilets should be constructed in all schools in next 10 months. Arrangements at medical college-affiliated hospitals should be improved. Anganwadis should open in time, attendance of students should be satisfactory and they should get good quality nutritious diet.