Complaints related to police on CM Helpline 181 have been monitored by the complaint cell of the State police headquarters by Additional Director General of Police Mahan Bharat Sagar.
Chief Minister Shivraj Singh Chouhan had inaugurated the ‘CM Help line 181’ on July 31. After the inauguration, the helpline was flooded with complaints across the State of different departments and of different nature.
Complaints regarding police administration were also received at the helpline and to address these problems properly official from the police department were assigned to monitor and provide help.
After the start of the helpline around 467 complaints related to police were lodged on helpline 181 and after which the concerned police officers have started working to solve the complaints.
Additional Director General of Police (Complaint) Mahan Bharat Sagar has issued instructions for the process of implementation and features of the CM helpline —181 to all the police officials across the State which would help to develope better understanding regarding the CM helpline 181 and would benefit the State people.
He had also reviewed the complaints received in Jabalpur, Satna and Rewa districts during his visit made after the launch of the helpline and instructed the concerned officials to solve the complaints with utmost priority and seriousness.
With the aim of providing help by providing a direct channel of communication and grievance CM Helpline 181was launched and about 5,000 officers-employees of various departments have been linked with this helpline, of its own kind in the country.
People across the state could also gain information about the Government’s welfare schemes and programmes through the helpline’s toll-free number 181.