The CII IWN organized a session here on Friday against the backdrop of Soft Skills Development at the premises of Impression Furniture Bhopal.Soft skills revolve around personal relationships, character, and attitude.By developing these skills, one can increase their work performance, build stronger relationships, and work toward earning a promotion.Speaking on 'Conflict Management', Associate Professor of Management in VNS SK Mathur said, "While your technical skills may get your foot in the door, your people skills are that open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success."
He further said, "Wherever there are people, there always will be conflict. Managers have to deal with conflict in the workplace every day, being able to identify and handle conflicts sensibly, fairly, and efficiently require efficient people skills and can project you as a leader among other employees."The second session on Grooming and Etiquettes was addressed by Ravisha Merchant, Owner, Trivera Design and also an active member.She said the most obvious and best impression of an organization's image on the outer world stems off from the image presented by employees in that company.Hence it is important that a corporate professional should not just look presentable, but also should be able to communicate and behave in a professional manner, she added."Greater awareness of Grooming and Etiquette skills will help the executives to increase their poise and confidence. This will significantly change the impact that they have in any formal, professional and social situations," she added.