After initial hiccups the Bhopal Municipal Corporation (BMC) will re-launch its much a mobile phone application called ‘Swachh Map’ that will allow residents to upload photographs of garbage and the civic body will clean it up.
The application rolled out as smart city project intervention will be launched by Madhya Pradesh Chief Minister Shivraj Singh Chouhan in Bhopal on Wednesday, according to a Press release by BMC.
The Android-based app developed for free by a Bengaluru-based IT company was first rolled out in ward 41 and 42 (Char Imli, Arera Colony area) in February. It was launched for quick response to citizen grievances to ensure immediate resolution of civic issues.
However, the mobile application was not rolled out in all the wards, as the software GPS operation was not fully predictable and accurate. Through the ‘Swachh Map’ we want to address the complaints of residents, who feel that the municipal corporation workers are not cleaning their neighbourhoods properly, said a BMC official.
Swachh aaplication works on android and iOS platforms and would be rolled out in all 85 wards of the BMC, said BMC Mayor Alok Sharma.
Each of the BMC ward officers, zonal officials and health officers have been provided smart phones to remain connected on the application. “If a complaint is not resolved with two hours, an automated alert will be sent to the senior officials. In case the complaint is resolved the citizen can also give an immediate feedback,” he added.
BMC is entrusted with collection and disposal of some 850 MT of waste, every day. Around 40 per cent of the waste can be reused according to BMC estimates.
In November 2015, the Delhi Municipal Corporation had launched a similar app —“Swachh Delhi”— which became a big hit among users with more than 2,200 photos uploaded by Delhi residents on the day it was launched.