The Cyber Crime Branch of Bhopal has arrested four members of a gang operating a fake call center in New Delhi, which had been running fraudulent schemes for the past two years. The gang impersonated SBI credit card officials, deceiving victims into sharing their One-Time Passwords (OTPs) under the pretext of upgrading credit cards or increasing limits.
The fraudulent operation extended across multiple cities and states, targeting numerous credit card holders. The police launched an investigation after a victim reported a loss of ?95,500 in a similar scam. Based on technical evidence, authorities traced the call center to New Delhi and conducted a raid, leading to the arrest of four suspects and the seizure of nine mobile phones used in the scam.
The arrested individuals include three women and one man, all fluent in English, who worked as callers at the fake call center. The accused have been identified as Rahul Seoul (39), a graduate from Chhattisgarh, who collected OTP details from victims and forwarded them to the team leader; Nidhi alias Pooja Verma (25), a Delhi-based graduate, who was actively involved in making fraudulent calls; Priya (21), a student and private employee, and Megha (25), a graduate from New Delhi, who also participated in the scam.
The accused accessed victims’ bank accounts after obtaining OTPs, leading to financial losses. The police have registered a case under sections 61(2) and 238 of the Bharatiya Nyaya Sanhita (BNS) and are continuing their investigation to track down the mastermind behind the operation.