The number of victims reached 36 and money withdrawn totalled around Rs 8 lakh in the fraud case of withdrawal of money from SBI accounts, said Superintendent of Police (Crime Branch) Shailendra Chouhan.
Number of complainants continued to reach State cyber cell on Thursday for reporting withdrawal of money from their SBI account which was first reported on Wednesday after money was withdrawn from victims bank account who have used SBI ATM machine at Sevay Complex, Gulmohar.
Chouhan said that bank employees and security guard failed to find the cameras which were later found by the cyber crime personnel during the investigation.
Most of the victims which used the ATM on July 8 have been targeted. The money which has been withdrawn from different ATM machines in Ahmedabad would be investigated.
He said that the footage from bank is awaited which could help in the investigation. Every possible angle would be investigated as at the moment nothing could be ascertained that the round the clock vigil failed to notice anything which led to the fraud.
Meanwhile, an advisory was issued by SBI for its customers after news of possibility of cloning of cards used at one SBI ATM at Sevay Complex, Gulmohar was published.
In the advisory it has been mentioned that the customer should always cover key pad of ATM with one hand while keying in the PIN which would prevent any external device placed in the ATM Kiosk capturing your PIN, by recording hand movements.
In case customer finds any suspicious device or objects in the ATM Kiosk report to the phone numbers mentioned at the ATMs and change your PIN frequently. The bank has assured that claims of the customers would be considered according to the policy of the bank.