Vivek Khanna talks about the challenges of matching the right people with the right jobs and the reason why companies are outsourcing their HR departments today. Excerpts:
How do you match the right people for the right jobIJ
Matching the right people for the right job starts from getting the job descriptions right. We collaborate with the hiring managers to understand the required skills sets. Our job descriptions are designed to articulate these requirements effectively to the recruiter. We have the recruiters map pre-identified critical to quality for every single candidate sourced. These qualifying candidates are further subjected to elaborate pre-screening as well as screening and selection process that ensures we have the right people for the right job.
What initiative are being taken to do a thorough employee background checkIJ
We are a global background screening service provider. It currently provides background checks in close to 200 countries and its processes incorporate global best practices ably backed by its robust proprietary platform. Employee background checks are administered in-house on Neeyamo’s proven global background screening platform.
The HR sector is growing. What are your strategies/plans that will make you stand ahead of your competitorsIJ
Technology is a key component of our HR strategy. Apart from partnering with and deploying best-in-class cloud based technology platforms, we have our own portfolio of discrete HR apps, which not only automates transactional processes but also incorporates best practices in HR. In addition, we lay heavy emphasis in professional skills development of our HR resources. For example, many of our resources have global HR certifications such as GPHR and CIPD.
How does outsourcing human resource is beneficial for the companies and how does it help them to manage their costsIJ
HR outsourcing helps companies to access best practices, upgrade their technologies, and leverage innovative service delivery models that are more efficient in optimising cost and quality of HR services. Outsourcing human resource provides a platform to standardise, optimise, harmonise, and virtualise HR processes —depending on the scope of HR outsourcing.
How do Cloud solutions with HR services benefits the organisation’s strategyIJ
Cloud solutions bundled with HR services enables companies to leverage best of both the worlds — superior HR services delivered on cutting-edge technology platform. It also allows companies to procure technology with almost zero capital outlay.
What are the different parameters on which you test people and check their capabilities for a particular jobIJ
Depending on the role and profile, we administer a whole host of tools and techniques to assess the candidate. Some of the parameters include — leadership, technical skills/experience, cultural fit, personality, motivation for the role, initiative and responsibility, influence, communication, numerical reasoning, Verbal reasoning, learning efficiency, etc. We subject candidates to a comprehensive zero-to-sixty programme where they are trained, continually assessed, and assigned (or re-assigned) over a 60-day window from the day of joining.
Why should a company outsource HRIJ
Times are changing and business needs of an organisation demands a HR to be more strategic and business oriented. Transactional HR is best outsourced. This allows the retained HR organization to focus what’s truly the “core” to their HR organisation.
Do you also plan to train people before setting them to certain jobsIJ
Yes. There is a huge emphasis on training its resources before (and after) deploying them. It has a robust multi-tiered training model administered by Neeyamo Academy of Competency Enhancement that focuses on all training needs of the organisation. The importance of training HR resources can’t be over-stated. HR is generally the face of the organisation. The employees not only need to be administered standard process trainings, they also need to be sensitised in client’s policies, practices, and culture.
How does your organisation help employees after their retirementIJ
Corporate Alumni Network Services is a unique service being offered by us that addresses requirements of this target segment — primarily aimed towards engaging this population and providing an information centre.