With the growing demand in salon management and changing trends in the business environment, aspirants can take their career to new heights. This profession provides one with expertise in this industry who have an entrepreneurial spirit, says Gunjan Gaur
The management of any business is much more than just shaping the overall job to be done and then assigning duties to employees. While assigning duties is a major task, the actual task is much more involved. It adds to the overall success of the organisation in several ways. Before knowing what has to be done, the manager first must determine the goal that is both short and long terms for the salon in order to formulate a clear idea of what is to be achieved.
With the specific goals in mind, the manager can define the actions that will best achieve those goals. It is of primary significance for an organisation to sustain pay levels that draw and preserve quality employees while recognising the need to keep hold of the evident compensation policies and introducing the competitive benefits for employees. Salon managers are often accountable for scheduling staff members, training new front desk workers and determining budgets. They have a highly important role as they are responsible for effectively and competently running of the salon.
SCOPE
With the growing demand in Salon Management and changing trends in the business environment, aspirants can take their career to a new height. This profession not only provides you an expertised career option but also meant for those who have the right entrepreneurial spirit. It offers scope for managing a franchise or a brand with multi branches, which provides a candidate to grow to the top management level and if competent, it also opens up the option of venturing his own salon with substantial experience and expertise.
SKIllS REQUIRED
A successful manager requires talent and skill. An effective manager should be able to recognise, interpret, and relate the organisation’s vision back to their employees in order to maintain productivity. The person should go above and beyond their daily job responsibilities to manage a salon successfully. Strong communicative and management skills will also come in handy. A prospective salon manager must maintain a high-level of professionalism and be able to work in a high-pressure environment. Excellent knowledge of the beauty industry and keeping up to date is definitely a skill set. Another driving factor is mandatory like the willingness to work in flexible hours and build exceptional customer relationship sets the apparent and simple ways to achieve the targets.
Skills required
The course will empower the manager with soft and hard skills like:
legal responsibilities: Many rules and regulations apply to the business industry to ensure safety, responsible business practices and compliance with the law. The rules and regulations depend on what type of salon a person is operating and what is the location of the business, as they are set by State boards and city codes. Therefore, the business must obtain the proper licenses and certificates to meet standards.
Importance of retail sale: Retail is an essential part of any salon business and adds another dimension to your client’s overall salon experience. This means you are helping grow the salon and helping it succeed.
Communication skills: Clear and consistent communication is essential for making sure a business runs the best. An excellent communication skill is vital to its success.
Making of appointment sheet: A successful salon management career require technical skill to maintain an appointment sheet for smooth process of work on daily basis.
Work relations with staff: Managing people can be challenging but rewarding part of running a business. Situations that require management of people often require a manager.
Client care: A salon is not just about rendering the best services, but it is also a lot about customer service. Customer is king in this business and making them feel as comfortable and pampered as possible would always win repeat visits and a loyal client list.
Body language: There might be some minor changes that team can do that might give clients a much better experience. So, body language plays vital role in this course.
Store management: There are challenges ranging from separate trends from fashion, sanitation to safety concerns to managing a high-turnover work force. The aspirants must be trained at managing the store.
Staff management: Weekly staff meetings are a great opportunity to get all staff together and to address any concerns or questions amongst them.
Advertising: There is numerous ways to advertise a salon, both online and offline. Advertising campaigns differs in reach, cost, time and money which need to be taken into consideration before deciding on a particular advertising strategy.
JOB RESPOSIBIlITIES
A manager has to plan, design, implement and control the pay and benefits process for an organization's employees. In some organizations, it is a dual role a manger plays or they are divided into two positions like human resources managers and salon managers. Businesses depend on the expertise of these professionals in order to stay competitive when hiring employees. Salon managers develop programmes that support a company's competence to recruit, hire and maintain workers. Specific job roles include managing and administering compensation and benefits plans, conducting surveys and research, and scheming strategic plans to support company objectives. They may coordinate and supervise staff activities too.
REMUNERATION
As a salon manager, an advanced role includes human resources director and director of salon. Despite the current limited job growth, managers can have the benefits to earn high salaries. The monthly income for these managers is about Rs25,000 to Rs30,000 in the beginning and with few years, with relevant skills and expertise the competent individuals can earn up to Rs60,000 to a lakh per month. However, management should not be taken lightly, and it is not something that comes easily to everyone. Salon operators must be effective managers in order to achieve success in their businesses.
(The writer is celebrity makeup expert & executive director of AlPS Beauty Clinics and Academies)