Premlesh Machama, MD, CareerBuilder India says that different modes to interviews requires different kind of preparation if one has to impress the interviewer and get the job
When it comes to interviews, preparation is of utmost importance. In addition to researching the company and preparing answers to likely questions, be sure to ask what form the interview will take. Different formats require to adopt a different approach. If you’re invited to a video, phone, panel or group interview, here’s what to expect.
TElEPHONE INTERVIEW
Why use them: Some employers conduct short telephone interviews to screen candidates, checking them against set criteria, while others will carry out entire interviews by phone.
Get ready: Take the call where you won’t be disturbed and minimise background noise. Switch off your computer so you’re not distracted, and make sure your notes are on hand.
How to impress: John lees, career coach and author of The Interview Expert says that ‘you will not be visible, so you can’t communicate anything by your appearance, gestures or body language’. Your voice has to do all the work, including establishing rapport. Speak with enthusiasm. If you’re nervous, take the call standing up and remember to smile, it will help you sound friendly. Most people ramble when they’re nervous, so slow down.
To build rapport refer to the interviewer by name from time to time and engaging in small talk if invited to at the start or end of the call. Remember, interviewers don’t have visual clues to aid them either. If you need time to answer a question, say so. Unexpected prolonged silences can be worrying.
VIDEO INTERVIEW
Why use them: Skype is so widespread (these days all new laptops come with in-built webcams), that many recruiters are using video calls in place of telephone interviews.
Get ready: Take the call somewhere quiet where you won’t be disturbed. Make sure the Internet connection is working properly by having a practise call with a friend first. He or she can also give you feedback — are you talking too quickly, too loudly or too softly, perhapsIJ
Generally, the background should be simple and well lit. Dress smartly but avoid stripes or busy patterns, and keep in mind that white can be draining.
How to impress: Non-verbal clues are important in video interviews, because the recruiter is typically trying to read the candidate’s face to ensure he or she is relating to what’s being said.
GROUP INTERVIEW
Why use them: Group interviews are a timesaving way for employers to see candidates’ team working and soft skills in action.
Get ready: Prepare several answers to common interview questions. That way, if you’re the fourth person asked the same question, you’ll have something new to say.
How to impress: If you’re asked to complete a group project, recruiters want to see that you can work well with others, so make sure you demonstrate that you can collaborate. Don’t talk over others and don’t get angry if someone talks over you, advises Corinne Mills, managing director of Personal Career Management and author of Career Coach.
Panel interview
Why use them: Usually reserved for senior roles, panel interviews are a good way for various stakeholders to be involved in the recruitment process. They also reveal how well you cope with high-pressure situations and if you fit in with the company culture.
Get ready: Find out who will be present. Then research each person via a professional networking site or the company website. Knowing who will be there will give you an indication of what questions may be asked.
How to impress: Eye contact is vital to build rapport, but facing a row of people can be intimidating. Directing your answer to the person who asked the question, and then sweeping your gaze across the rest of the panel so that everyone feels included. It also allows you to read their facial expressions and assess how well your answer is received.