Tata Power has introduced its digital interface by launching a universal Mobile Application for all its stakeholders along with employees and consumers. The Tata Power Mobile App is specially designed to be an exclusive platform to help customers and other stakeholders to connect and directly engage with the company.
The app is aimed at fostering high-level of customer engagement and provide a user-friendly experience to all its stakeholders. Tata Power has always been a pioneer in providing improved services by continuously capitalizing on new and improved technologies. In line with its commitment to lighting up lives, the company has been focusing on improving the overall stakeholder experience and ease of accessibility for better services for its consumers primarily.
One of the primary features of the mobile app is the specially designed section for consumers. It includes key features such as account overview, bill payment at fingertips, meter reading details, monthly consumption trend, bills and payment history of previous 12 months, notifications alerts, zone-wise outage/shutdown information, registration for e-bill and e-services etc.