In a bid to take stock of cleanliness arrangement and other facilities available in running trains, Divisional Railway Manager, Raipur, Rahul Gautam on Saturday conducted surprise checking in Nautanwa Durg Express.
During the course of checking between Raipur and Bilaspur railway section, Gautam personally reviewed the train’s cleanliness and other passenger facilities, said Public Relations Officer of Raipur Division Ratan Basak, adding that the officer also interacted with On-board Housekeeping Staff (OBHS) and passengers.
Meanwhile, the DRM also carried out ticket checking between Bilaspur and Raipur, added Basak.
Based on information collected during interaction with passengers, DRM gave necessary directives to officials of mechanical department and others to resolve problems highlighted by people.