A district consumer forum here has directed Reliance General Insurance to pay around Rs 18 lakh as reimbursement for a car stolen in 2015, while finding it guilty of "deficiency of service" for rejecting the claim.
The District Consumer Disputes Redressal Forum asked the insurance company to pay Rs 17,99,975 to a Delhi resident Satish Kumar Singhal within 30 days.
"It is a clear cut case of deficiency in service on the part of Opposite Party (Reliance General Insurance)," a bench comprising President A S Yadav and member H C Suri said.
The forum further directed the insurance company to pay compensation of Rs 10,000 and Rs 5,000 as litigation charges.
According to the complaint, the man had purchased a Pajero Sports car which he got insured at regular intervals. It was insured with Reliance General Insurance from 2015 to 2016.
