DocsApp, is a chat based healthcare platform that connects patients to specialist doctors in less than 30 minutes and it has launched yet another service targeted towards infants, children, and adolescents. This ISO certified app has become a pioneer in facilitating night-time paediatrics consultation.
The service has witnessed great demand with 35-40% night-time urgent paediatric cases having already been registered on the platform. Most consultations are done between 10 pm to 2 am of which 70% consultations are conducted via chat and 30% in the form of phone calls. There is a spike in the number of night-time pediatric consultations especially from smaller cities like as Bhopal, Jaipur and Chandigarh. The callers get guaranteed and personalised assistance from senior practitioners having many years of experience in this field.
Commenting on this service, Satish Kannan, CEO & Co-founder, DocsApp said: “Most of the times, parents are unable to figure out why their little one is crying. Especially during the wee hours, parents find it extremely difficult to rush to a hospital or call a doctor for help. In such situations, our app has proven to be of immense help, as parents no longer need to wait for appointments or travel to far off hospitals to treat their colicky baby. Paediatricians are now just a click or a call away on for parents to receive instant support and easy solutions.”
