At a time when Government is keen to make every other service available to its citizens by merely a touch on smartphone, officials equipped with age-old knowledge of paper works find it difficult to cope with.

City traffic officials seem to be skeptical about the Digilocker service, which allows drivers to produce their Driving licence (Dl), Registration Challan (RC) of the vehicle and other supportive documents in digital form.

“We are enthusiastic about this new service. We are living in a digital age and this digitisation of documents and data has benefits of its own. However, I must say that we are ready to welcome Digilocker service once it is notified in the State,” said Traffic SP Sanjay Ranjan Singh.

When asked that traffic officials at many traffic intersections in the city appeared even aware about Digilocker, Singh admitted that there might be some awareness issues among traffic officials regarding it. “We will have to organise workshops and on the spot experiences with those carrying their Dl and RC in Digilocker. I am afraid there might be some technical issues like mobile network availability and others also, once the service is implemented. But we need to be ready to go ahead in a digital environment,” he added.

Union Ministers Nitin Gadkari and Ravi Shankar Prasad had jointly launched integration of Digilocker with Driving licenses (Dl) and Vehicle Registration Certificates (RC) in New Delhi on September 7.

With this integration, people will no longer need to carry around physical copies of their RCs and Dls. They can instead access digital copies of the same on their mobile phones via the Digilocker mobile app. Driving licenses and Vehicle Registration documents can now be issued directly to the Digilocker of individuals in digital formats. These digital copies can be shared with other departments as identity and address proof.

Digilocker has over 21 lakh registered users with over 24 lakh uploaded documents as of date. It has issued over 4.2 crores documents as on September 1.

The Ministry of Road Transport and Highways is actively digitising driving licenses and registration certificates and maintaining a National Register System. Once the data from the remaining RTO’s is updated in the National Register Systems, the digital copies of those driving licenses and vehicle registration certificates will also be available via Digilocker.